Travvia Technology Team

Welcome to Travvia tech support portal

Looking for copy change? Website content changes? Please visit the JUCY & STAR site content update form

More Marketing / Design jobs? please visit Marketing & Design Request

Topics

  1. IT Knowledge Hub
    1. E2E Booking Process
    2. Request Types
    3. IDEA Process

Suggested forms

  • Bug report in Support

    Internal web application (StarRV / JUCY), agent and CMS issues/concern lodge here!

  • Velocity Dedicated Support in Support

    Request VFF issues, bugs (Post Release support)

Powered by Jira Service Management
{"xsrfToken":"d3a20be85785b95ccd742e6f9736349237d59fed_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/09dc23f3-1726-4f70-9459-5f4b08635aa9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4YmQ0NzViNC1kYjljLTRhNWItOGE2MC02YTU1ZjMxOWMzYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA5ZGMyM2YzLTE3MjYtNGY3MC05NDU5LTVmNGIwODYzNWFhOSI6WyJyZWFkIl19LCJleHAiOjE3NjQ5OTIzNTgsIm5iZiI6MTc2NDk5MTc1OH0.815xt36rfSnZG--MVZNTCEmi98jETv5CMLP_PIg9g8M&client=8bd475b4-db9c-4a5b-8a60-6a55f319c3c9&mode=fit","logoId":"09dc23f3-1726-4f70-9459-5f4b08635aa9","isLogoAvailable":true,"helpCenterTitle":"Welcome to Travvia tech support portal","sharedPortalName":"Travvia Technology Team","userInitialAnnouncementMessageWiki":"<p>Looking for copy change? Website content changes? Please visit the <a href=\"https://form.asana.com/?k=2HlG5Ill78vhJZuZ3VntHg&amp;d=354036702417997\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">JUCY &amp; STAR site content update form</a></p>\n<p>More Marketing / Design jobs? please visit <a href=\"https://jucygroup.sharepoint.com/sites/JUCYMarketing/SitePages/Submitting-a-marketing-brief.aspx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Marketing &amp; Design Request</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to Travvia tech support portal","sharedPortalName":"Travvia Technology Team","announcementMessage":"Looking for copy change? Website content changes? Please visit the [JUCY & STAR site content update form|https://form.asana.com/?k=2HlG5Ill78vhJZuZ3VntHg&d=354036702417997]\n\nMore Marketing / Design jobs? please visit [Marketing & Design Request|https://jucygroup.sharepoint.com/sites/JUCYMarketing/SitePages/Submitting-a-marketing-brief.aspx]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#7d9cc0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ee7df7f4-a4cf-4089-b662-d0b94e32b251/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4YmQ0NzViNC1kYjljLTRhNWItOGE2MC02YTU1ZjMxOWMzYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVlN2RmN2Y0LWE0Y2YtNDA4OS1iNjYyLWQwYjk0ZTMyYjI1MSI6WyJyZWFkIl19LCJleHAiOjE3NjQ5OTIzNTgsIm5iZiI6MTc2NDk5MTc1OH0.jvrmpmjuyKRLtzgU4L7muhXgbGtNcV_Gq9CYSep__AA&client=8bd475b4-db9c-4a5b-8a60-6a55f319c3c9&height=300&mode=fit","bannerMediaApiFileId":"ee7df7f4-a4cf-4089-b662-d0b94e32b251","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=jucy","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d3a20be85785b95ccd742e6f9736349237d59fed_lout","baseUrl":"https://support.technology.jucy.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://jucy.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"8bd475b4-db9c-4a5b-8a60-6a55f319c3c9","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"e112d864ed2b490aaaa3de18b0e5ab42","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://jucy.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}